Helpdesk Support
UIC College of Dentistry Helpdesk Support

IT Support Services

The Helpdesk team will respond to requests, in the order they were received, during regular business hours.  If your request is urgent, please call the helpdesk at: (312) 413-3182 or (312) 413-4731. The IT Helpdesk is available to answer questions and provide support for desktops, laptops, Windows and Mac OS, monitors), accessories and devices (usb devices, printers, copiers, scanners, barcode readers, magnetic card readers)  

Email Services

UIC Outlook

Wireless Access

Connect to campus wireless via UIC WiFi

Wireless Access points

Map of COD and campus locations for UIC WiFi

UIC Wireless for Smart Phones and Tablets

Instructions to connect:

Audio Video Support

For special AV equipment requests please email codithelp@uic.edu. In the request email please include the equipment needed, the room, and date & time of the event.

ListServs

DMD & DMD AS Students: 

Advanced Specialty/MS students: dent-postgrad@uic.edu
Faculty: dentfaculty@uic.edu
Staff: dentstaff@uic.edu
Research Faculty, Staff and Students: dentresearch@uic.edu
Student Research Group: dent_srg@uic.edu

How to send a message: If you are a member of the ListServ, you can post directly to that list by using that ListServ’s email address (see list above). Terms of Use: College of Dentistry ListServs are to be used only for promoting the educational, administrative, or other college-related goals of the College of Dentistry.

For security purposes, only UIC email addresses will be allowed on the ListServs.

The following are expressly forbidden:

  • Obscene, threatening, or offensive material
  • Commercial postings, other than private sales among the College community
  • Large files (e.g., images)
  • Attachments should be avoided if the text of the attachment can be easily placed in the text of the email

 

Pharos UPrint System

Please download the Pharos UPrint client from the link below (as appropriate for your operating system) and install the client. The installation is self-explanatory. When sending a print job, please select "Uprint – DENTISTRY" from the list of printers in the application you are printing from.

Note: The UPrint client shared above is only for the use of UIC College of Dentistry students, faculty and staff.

Contact IT Support

Email: CODITHelp@uic.edu
Phone: (312) 413-3182 or (312) 413-4731
Hours: 8 am to 5 pm, Monday to Friday